My Ventra Card Is Registered, When Will The New One Arrive?

Educatee Ventra Card Information for Schoolhouse Administrators

This folio is for school administrators looking for data about how to help your students go/re-enable a Student Ventra Card that gives them access to Student Reduced Fare on CTA.

This page is for school administrators.
If you're a parent or guardian looking for information, see this page.

Chicago Public Schools

Your school's power to offering students new or replacement Educatee Ventra Cards, or re-enable their cards for Student Reduced Fare for each term they're enrolled is handled through a plan administered through the school system. Visit CPS'due south Ventra project page for more data.

Private and parochial schools who distribute cards (Distribution Schools)

To get new cards for distribution:

Consummate the Schoolhouse Administrator Majority Card Guild Form and ship it along with your payment. It is helpful to order extra cards so you have them on hand, when needed.
Your order of blue, Pupil Ventra Cards will arrive in 7-ten concern days and will already exist activated.
Separately, you will be emailed a tracking spreadsheet for your own tape keeping (sent every bit an Excel workbook). The first spreadsheet in the workbook (the get-go tab, at the bottom) volition be pre-populated with the Student Ventra Carte numbers and expiration dates for the cards y'all are sent. You volition get a new spreadsheet every time y'all social club new cards.
When a card is distributed to a pupil, note who the menu was given to on your tracking form.
- Annotation: This information is for schoolhouse tracking purposes ONLY and will serve as your primary list.

Students who already have cards:

Students may go along to use the aforementioned bluish Student Ventra Card which was issued to them previously; information technology only needs to exist renewed for every hereafter school term for which they are in attendance.
To expedite the renewal procedure, returning students should be instructed to bring their cards in to their administrator so that their card information can exist logged on the "Existing Card Renewal" worksheet in your tracking workbook (the second tab in the Excel file y'all're sent). For your records, please make note of the Pupil Ventra Menu Number and expiration date equally well as the educatee proper name and ID number (or unique student identifier) in club to distinguish between any indistinguishable student names.
And then, use the "Pupil Fare Renewal Form" form, which y'all volition receive via electronic mail to send ONLY the Student Ventra Card number and card expiration engagement for renewal to CTA.
- The easiest way to do this is copy the commencement ii columns from your "Existing Card Renewal" principal worksheet, and paste it into the corresponding ii columns on the form - you should have just two advisory columns to send to CTA. This will enable us to renew the student'south carte du jour without receiving unnecessary personal student data.
Send the "Student Fare Renewal Form" grade to ctastudents@ventrachicago.com and the renewed educatee riding privilege volition be practical inside 3 business days.

Replacements

All lost, stolen or damaged cards need to be reported to the CTA.

New cards tin can be issued to students from the existing carte du jour stock you have on mitt. The cards will exist active, and will have a zero balance.
If you know the number of the lost, stolen or damaged card send information technology to ctastudents@ventrachicago.com.
If the one-time menu was registered, parents tin transfer balances to the new card by calling Ventra at 1-877-NOW-VENTRA.

Non-distribution schools

If your schoolhouse does not order bulk Educatee Ventra Cards for distribution to students your help is nonetheless needed in order for parents and students to consummate their own guild forms.

New/replacement cards

Students will have filled out the Individual Student Ventra Card form available at transitchicago.com/students.
Once received, the CTA volition ship the Student Ventra Menu to the school in intendance of the student.
The same process will be followed if the student loses or misplaces their carte and needs a replacement.

Renewals (to enable Educatee Reduced Fare on cards students already have when they return for a new term)

Students can go on to apply their existing carte but will demand to submit a grade to CTA that will demand your validation.
Should yous wish to assist expedite the renewal, the administrator can fax or scan the class on behalf of the student to Ventra at:
Fax: 312-283-1692
Email: ctastudents@ventrachicago.com
If a student does not submit the renewal grade to activate the student reduced fare, they volition be charged regular (non-student) fares when riding the CTA.

Forms

For schools that issue cards (Distribution Schools), hither are sample/blank Excel workbooks that yous tin can utilize for tracking purposes:

Bulk Student Ventra Card Order Form for schools(.pdf)
Blank main tracking spreadsheets for schools (Zipped Excel file; use Excel workbook for recordkeeping)
Student Fare Renewal worksheet form for schools (Zipped Excel file; send completed worksheet to ctastudents@ventrachicago.com)